Michael Locati, owner, firstname.lastname@example.org
Jason Fox, general manager and winemaker, email@example.com
6 West Rose St, Suite 101
Walla Walla, WA 99362
Privacy: Locati Cellars respects your privacy. We will only collect, store and use your personal information for defined purposes. We use your information to support and enhance our relationship with you, for example, to process your purchase, provide service and support, and share product, service and company news and offerings with you. We do not sell your personal information. We will not share your personal data outside Locati Cellars without your consent, except as required by law or to protect Locati Cellars, its customers, or the public, and then only with partners who share Locati Cellars commitment to protecting your privacy and data. At any time you may contact Locati Cellars with any privacy questions or concerns you may have. You also may ask at any time to see the personal data you have given us and request correction or deletion. We strive to protect the security of your personal data by use of appropriate measures and processes.
Refunds and Returns: Locati Cellars processes refunds to the credit card used at time of purchase upon receiving your returned shipment. Please allow 1-2 billing cycles for the refund credit to appear on your statement. Locati Cellars guarantees the quality of all our wines and merchandise. Your satisfaction is our first priority. If for any reason you are dissatisfied with your order, please contact us within 30 days of receipt of your order for Customer Care assistance at firstname.lastname@example.org or (509)529-5871.
Delivery Policies: Wine sold to you is sold in Washington and title passes to you, the buyer, in your state. By placing an order, you authorize us to act on your behalf to engage a common carrier to deliver your order to your selected destination. You must be 21 years or older. By placing your order you certify under penalty of perjury that you and the recipient are at least 21 years old. When the wine is delivered, the recipient will be required to show identification proving that he or she is at least 21 years old. We ship on non-holiday weekdays only, typically Monday through Wednesday. In the event of extreme temperatures, your shipment may be delayed to protect it from heat/cold damage.
Security: Your payment and personal information is always safe. Our Secure Sockets Layer (SSL) protocol is the industry standard and among the best software available today for secure commerce transactions. It encrypts all of your personal information, including credit card numbers, name, and address, so that it cannot be read over the internet.